Terms for creating with Starriva

Effective: 25 September 2026
Last updated: 8 September 2026

These Terms of Service cover Starriva, the AI character and movie creation service operated by Starriva Studio, based in Hong Kong. They apply when you access the service, purchase an offer or create with Starriva. Use the service only if you accept these Terms.

1. Who can create

Starriva is for people aged 18 or over who can enter into a binding agreement. An adult may submit an ordinary family photograph involving a minor only with a parent or legal guardian's authorization and only for a lawful, non-sexual, non-exploitative and non-dangerous scene.

Keep the device and Google account you use secure. If you suspect someone has obtained unauthorized access, contact Starriva Support.

2. Your Star, your direction, and AI limitations

You can build a reusable AI Star, choose an available original story or start with an idea, and create scenes and connected episodes. Continuing a story is an AI generation process: a character's appearance, clothing, props, movement and setting may change between results.

No particular resemblance, continuity, originality, legal protection, completion time or creative outcome is guaranteed. A result may contain errors, omit directions or resemble someone else's content. Review it before you rely on it or share it.

3. Permission to use your material

Photos, prompts, story directions, references and other material you submit or select are your "User Content." Rights you already hold in that material remain yours.

You give Starriva Studio and the providers working with it a limited, non-exclusive, worldwide license to host, transmit, transform and process User Content as reasonably needed to create requested results, operate and secure the service, provide support, enforce these Terms, apply safety controls and meet legal obligations.

Before submitting material, you must have the necessary ownership, licenses and permissions. Each identifiable person must have agreed to the intended use of their likeness. Permitted family photographs involving a minor also require parent or guardian authorization. Your submission and its use must respect privacy, likeness, intellectual-property, contractual and other rights.

Never describe an AI depiction as a genuine recording or authentic evidence if that would deceive or harm someone.

4. Original stories and use of your results

Starriva's official stories use original names and material made or generated for Starriva. You may explore broad genres, moods and ideas, but that is not permission to copy protected footage, scripts, dialogue, music, characters, costumes, logos or distinctive scenes. Obtain the relevant rights before requesting any such reproduction. Starriva or its models may limit or block requests involving protected elements.

You may download, share, modify and use generated results for personal or commercial purposes within these Terms, the law and any restrictions attached to the underlying models or assets. That permission does not grant rights over a depicted person, another creator's work, a brand or other third-party material. Outputs may be non-unique or ineligible for intellectual-property protection; assess the rights required for your intended use.

Starriva does not add an obvious Starriva-branded watermark to every result. A provider may include its own label, watermark or provenance information.

5. Boundaries for people and stories

Do not build a Star from someone else's likeness without permission. Content featuring celebrities, influencers, political figures or other public figures is prohibited, as are deceptive impersonation, harassment, fraud and non-consensual intimate imagery.

You must not request, create, keep, publish or distribute through Starriva:

• child sexual abuse material, or sexual, exploitative or dangerous depictions involving minors;
• nudity, pornography, clearly sexualized content or non-consensual intimate content;
• fabricated evidence, scams or harmful political deception;
• hate, sustained harassment, credible threats or violent-extremist material;
• encouragement of self-harm or dangerous wrongdoing;
• graphic gore, dismemberment or extreme violence;
• illegal activity or instructions meaningfully enabling serious wrongdoing;
• malware, safety-system bypasses or interference with the service; or
• material that infringes privacy, likeness, copyright, trademark or other rights.

Moderate fictional action, suspense, pursuit and danger may be allowed when non-graphic and consistent with safety controls. The AI Content and Safety Policy explains these boundaries further.

6. Buying access and connecting an account

Paid access is obtained in the mobile app through an available offer. Launch offers may include weekly auto-renewing subscriptions and one-time credit packs; a subscription is not necessary when a pack is offered. Other billing periods or promotional trials may depend on region, eligibility or promotion. Read the purchase screen for your price, taxes, credits, billing period and any trial and renewal conditions.

Google Play processes the payment. Purchases, subscriptions and credit entitlements are associated with the Google Play purchase account. Connecting Google Sign-In to Starriva is optional. Once a Google account is first connected, it cannot be swapped or disconnected without deleting the Starriva account; read the connection notice before proceeding.

7. Credit balances, renewals and purchase support

Subscription credits last for their billing period only; unused credits do not roll over. One-time pack credits remain valid while the Starriva account is active. Account deletion permanently forfeits every remaining balance.

Credits charged for a generation are returned automatically if the task fails or a safety block prevents any result. Disliking an otherwise completed result does not, by itself, make the task a failure.

Manage renewals in Google Play. Canceling renewal ordinarily leaves eligible access and unused subscription credits available for the remainder of the paid period, except where the account is deleted or access is lawfully restricted.

Google Play handles refund decisions under its rules. Starriva Support can investigate an order or entitlement problem but cannot promise or approve a decision on Google's behalf. See purchase help.

8. What stays on your device

Stars, uploads, stories, episodes and generated results are local creative assets. Starriva offers no cloud backup or cross-device restoration for them. You can remove individual items; deleting a Star does not erase episodes or stories already made with it.

Clear All Data, account deletion in the app, clearing app storage or uninstalling can remove local creations. Restore Purchases can recover eligible subscription and credit entitlements from the purchase account, but it cannot recover local creative assets or balances erased by account deletion.

9. Leaving Starriva and deleting an account

Use Delete Account in the app or the external deletion page to request deletion of associated server-side account data. If automatic renewal is on, cancel it in Google Play first. You can then delete the account without waiting for the billing period to expire. Account deletion itself never cancels a Google Play subscription.

Deleting an account permanently removes its unused subscription and pack credits. Creating an account later with the same Google account does not restore deleted data or balances.

An external deletion request cannot remotely wipe a device. Remove remaining local files with Clear All Data or by uninstalling the app. The Privacy Policy explains server-side deletion and limited record retention.

10. Reports, decisions and changes to service

Use Report on a generated result to send the result, selected reason, explanation and any supporting screenshot for review. To raise a rights or privacy concern, or appeal a decision, contact [email protected].

For safety, legal or platform reasons, Starriva Studio may block a request, stop a generation, issue a warning, restrict a feature, suspend or terminate access, preserve necessary evidence, remove server-side evidence when appropriate, or notify relevant authorities. Breaching these Terms, non-payment, abuse or risks of harm can also lead to access restrictions.

Models, stories, features, offers, credit costs and availability may change. Maintenance, legal obligations, safety concerns or technical conditions may require a service pause. Required notices will accompany material changes. You remain free to stop using Starriva or request account deletion.

11. Availability and responsibility

Where the law permits, the service is supplied on an "as is" and "as available" basis, without assurances of fitness for a particular purpose, uninterrupted access, exact likeness or error-free results. We cannot guarantee a result will be free of third-party claims.

To the fullest extent allowed by law, Starriva Studio, its affiliates, providers, officers, employees and agents exclude liability for indirect, incidental, special, consequential and punitive damages, and for loss of data, profit, goodwill or business opportunities connected with Starriva.

No disclaimer or exclusion here removes a consumer protection or liability that applicable law does not allow us to exclude or limit.

12. Applicable law, contact and later versions

Hong Kong law governs these Terms, without applying its conflict-of-law rules. Mandatory consumer protections that apply to you continue to apply.

Before starting a formal claim, both parties agree to try reasonably and in good faith to resolve the issue directly. Send a notice to [email protected]. An unresolved claim may be brought to a court with jurisdiction under applicable law; mandatory consumer complaint and dispute-resolution options remain available.

We may revise these Terms as the service, law or business practices change. The update date identifies the latest revision, and additional notice will be given when required.

Starriva Studio · Hong Kong
starriva.com · [email protected]